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Patient Experience

The Clinic

Dr Rory consults all patients and performs non-surgical rejuvenation treatments exclusively at Maison Lutétia.

Maison Lutétia is the most refined, fully DHA accredited, luxurious state of the art aesthetic clinic in Dubai. It offers an unparalled boutique professional concierge service like no other in the world.

The bespoke space has been designed with privacy, discretion and your journey as a patient at its core and houses cutting edge technology. Maison Lutétia will provide the ultimate patient experience.

Originally conceptualised in Plane Monceau, Paris, the clinic brings opulent surroundings, impeccable customer service and the best of aesthetic medicine and aesthetic surgery to Dubai.

It is strategically situated in Dubai festival City, being easily accessible for both discerning Dubai and GCC residents and also for Dr Rory’s international patients.

It also provides other services including spa treatments, hair transplantation, Le Salon and Le Barbier.

The Consultation Philosophy

Your consultation with Dr Rory is your time to connect with him and understand his treatment philosophies. He also wants you to benefit from his extensive training, experience and evidence based aesthetic medical and surgical advice.

Fundamentally, he wants you to be able to express your aesthetic concerns openly in an unrushed, stress free and secure environment. This allows for an open discussion and also a time to get to know one another. It also requires complete honesty about previous treatments.

For this reason, all new patients are respectfully asked to arrive at least fifteen minutes prior to your consultation time so that the registration process is unrushed and you have time to compose yourself. More importantly, it is to allow for your precious consultation time to be maximised and gives you time for all your questions to be answered.

Dr Rory is known for his gentle and unique bedside manner along with his personal and very compassionate approach to all patients.

He takes time to listen, to understand and is honest. In a marketplace that is over commercialised and focused on profiteering he prides himself on not performing unnecessary treatments and often declines patient requests explaining why certain expensive treatments are not indicated or not evidence based.

Through this approach Dr Rory has developed a large following of loyal patients who often bring friends as well as family for combined consultations.

He has a conservative realist, with a less is more approach. He focuses on making you the best version of yourself and does not want you to look unnatural in any way.

Finally, you must bear in mind, your whole consultation is about focusing on realistic expectations and being aware of all aspects of your patient journey. A well informed patient is a happy patient. It is critical to know about what can be achieved and the process of achieving this, including the risks, before any treatments are contemplated.

Non-Surgical Consultations

Facial non-surgical consultations will be accompanied with a full facial assessment within the state of the art clinic treatment rooms.

If you choose to go ahead with the treatment plan, this may be performed on the same day.

Full clinical photographs will be taken before and after treatment.

Surgical and Body Consultations

Surgical and body consultations will be accompanied with a full assessment within the state of the art clinic treatment rooms. Your dignity and privacy is central to this process.

Full clinical photographs will be taken to document your aesthetic concerns.

Dr Rory often uses a full length mirror and marking pencil to draw and measure directly on your body to illustrate anatomy or treatment information.

Full clinical photographs will be taken before and after treatment.

FAQ for the Consultation
and Treatment Process

What professional qualifications does Dr Rory have?

Dr Rory McGoldrick, MB BS, BSc (Hons), MRCSEng, FRCS Plast, CCT
Consultant Plastic, Reconstructive and Aesthetic Surgeon

Dr Rory studied medicine in London and obtained a bachelor’s degree in medicine and surgery (MB BS) from St. George’s Hospital Medical School, University of London. He also achieved a first class honors Bachelor of Science (BSc) degree from St. Mary’s Hospital, Imperial College London.

He has both achieved membership of the royal college of surgeons of England (MRCSEng). He is also a fellow of the royal college of surgeons plastic surgery section (FRCS Plast). Both these accolades are given once rigorous examinations are taken and passed.

He has also obtained certificate of completion of surgical training (CCT) which means he is a fully trained National Health Service (NHS) Consultant Plastic, Reconstructive and Aesthetic Surgeon. This allows him the privilege of having honorary Consultant license status with the Dubai Health Authority.

How long do I have to book ahead for my consultation?

It is always best to plan ahead, at busy times, you may have to wait six weeks for a consultation, treatments and surgery.

Once you are in a treatment cycle or after recovering from recent surgery you are naturally given priority for follow up review appointments.

There is a waiting list facility for new consultation appointments, please contact the plastic surgery coordinators for more information.

Does Dr Rory run to time? As I don’t want to wait.

Very often, Dr Rory runs ahead of time and will see you at your consultation appointment time.

However, on some occasions due to unforeseen circumstances there can be a small wait. We sincerely apologise for this. Dr Rory or his team will notify you of these immediately on your arrival at the clinic. This happens rarely.

When seeing Dr Rory he never likes to rush with patients and so rest assured, if he is running late, when you are being seen you will have adequate time.

What happens if I cannot make my appointment?

Life can be unpredictable.

We understand this and at times you have to cancel and reschedule appointments.

We respectfully ask for notification of this as soon as you know you cannot make your appointment as we can offer this slot to our waiting list patients.

What happens if I am late?

If you are running late, we respectfully ask for notification as soon as you know this may be happening.

If you arrive fifteen minutes or more later than your appointment time, you may not be seen, as time restraints may not permit this. If you are seen, your appointment may be shorter.

This is out of courtesy to patients following on after your appointment and Dr Rory can see up to thirty patients a day.

Are there any consultation fees?

Yes, 750 AED for a surgical or body consultations and 500AED for a facial non-surgical treatment consultations.

These consultation fees are per individual patients seen. Combined consultations have combined fees.

If it is feasible and you choose do to the facial non-surgical treatments on the day then the consultation fee is deducted from the cost of the treatment.

Can I see any before and after pictures surgery?

Before and after pictures are fascinating but are a poor guide to your personalised surgical outcome.

Many patients place their decision on these pictures but do not consider their anatomy and starting points or indeed the opinions of the patients in the after pictures as to whether they are indeed satifsfied with their results or even if they are true to life and realistic.

The Dubai Health Authority (DHA) rightly places certain restrictions on publishing before and after pictures on websites and social media. Therfore, Dr Rory has instead adopted a more informative approach.

After your individual consultation based on your particular concerns and anatomy, he will place you in contact with a similar previous patient advocate who can share their journey and outcomes with you.

After this, working together with Dr Rory on your unique anatomy, particular concerns and expectations will lead to the most powerful personalised ‘before and after’ experience.

What happens if I want to go ahead with surgery?

If, after your consultation and time for reflection, you choose to go ahead, you can contact one of our plastic surgery coordinators who will guide through the process and next steps.

Dr Rory will very often see you for another consultation prior to your surgery day and will be available to answer any of your questions or concerns.

How quickly can I book surgery?

This is very much dependent on availability of Dr Rory and your personal schedule.

It is always advisable to think ahead and plan your surgery and recovery after a period of reflection following consultation. Never rush into doing surgery before fully considering all the information available.

How can I pay for the consultation, treatment or surgery?

All major credit cards are accepted along with cash payments. Cheques are not accepted.

Are there any payment or finance plans?

Yes there are affiliations with banking institutions. Please enquire with the team for more information.

Is everything included in the price for surgery? Are there any additional costs?

A package price for your surgery includes surgeons fees along with anaesthetic and hospital costs. It also includes all medicines, dressings, garments, follow up appointments and any tests required prior to or following surgery. There are no hidden costs.

If you electively request additional nights in hospital after your surgery, outside the stay needed and recommended medically, you will have to pay additional hospital costs.

If there are any immediate problems or complications following surgery any return to hospital are also covered.

Revision surgery is assessed on an individual basis against defined criteria with a committee and may involve additional hospital or anaesthetic costs only. There are no additional surgeons fees for revision surgery.

What assessments do I have before surgery?

This is usually involves some simple blood tests, and electrical tracing of the heart and a full anaesthetic assessment.

Dr Rory works with a team of trusted anaesthetists whose focus is your safe and pain free journey through your surgery.

After surgery, what do I do if there is a problem?

Following your surgery if you have any concerns, you can contact Dr Rory or his team directly. All numbers will be provided to you.

How do I know if there is a problem?

This is highly variable and dependent on your surgery. Dr Rory would have outlined them to you and your specific case.

However, if there is increasing pain, swelling, redness, discharge, bleeding, a high temperature and the feeling of increasingly being unwell may alert you to a problem.

In any case, you should alert the team if you have any concerns.

How do I look after my dressings?

You shouldn’t have to do anything. Dressings are managed by Dr Rory and his team at your follow up appointments.

Most often, all your dressings are splash proof so you can easily take a shower, but it is NOT advisable to soak in the bath or swim in a pool or the sea.

What can't I do after surgery?

This is obviously very dependent on what surgery you have had performed and so please refer to the appropriate section of the website and also discuss with Dr Rory at your consultation.

The Hospitals

Dr Rory conducts all surgery within either The American Hospital Dubai or Kings College Hospital London in Dubai.

When it comes to surgery, safety is everything.

The American Hospital Dubai

The American Hospital Dubai was the first hospital in the middle east to receive Joint Commission International (JCI) accreditation in 2000.

JCI is an international organization that approves hospitals in terms of patient safety and quality driving standards towards peak performance.

The hospital is a 254 bed multispeciality acute and general medical and surgical private facility.

The inpatient and operating theatres and anaesthesia services are designed and operated to provide American standards of healthcare for surgery patients.

In 2016, the hospital became the inaugural Middle East member of the prestigious Mayo Clinic Care Network.

The hospital is strategically located in the Oud Metha area of Dubai.

Kings College Hospital London in Dubai

Kings College Hospital London in Dubai is a state of the art 100 bed facility.

Its standards are based on that of the National Health Service (NHS) hospital in London, where there is over 175 years of experience delivering high quality healthcare.

The hospital is a multispeciality acute and general medical and surgical private facility.

The inpatient and operating theatres and anaesthesia services are designed and operated to provide NHS standards of healthcare for surgery patients.

The hospital is strategically located in the Dubai Hills area of Dubai.

The decision which hospital you have your surgery in is completely your choice but is also dependent on your schedule preferences, availability based on the large volume of Dr Rorys workload and operating theatre availability. This will be discussed during your consultation.

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